Course Code: REL-BHC-0-IMCS
Hours: 1
Type: Online Course
Content Expiration Date: 12/31/2028
Learning Objectives:
Define at least four key concepts that support multicultural care.
Indicate how to address personal and institutional bias in healthcare settings.
Identify at least three core components of culturally responsive care.
Outline:
Section 1: The Foundations of Multicultural Care
Multicultural Care
Lewis Seeks Help
What Is Multicultural Care?
What Are Equity, Diversity, and Inclusion?
Culture and Identity
Power, Privilege, and Marginalization
Review
Key Takeaways
Section 2: Identifying and Mitigating Bias
Types of Bias
Why Names Matter
What Is Bias?
Cultural Bias
Personal Bias
Institutional and Systemic Bias
Behaviors Associated With Bias
Impact of Bias
Addressing Bias
Janet’s Bias
Addressing Personal Bias
Addressing Institutional Bias
Having Difficult Conversations
Review
Key Takeaways
Section 3: Demonstrating Culturally Responsive Care
Culturally Responsive Care
Understanding the Key Dimensions of Culturally Responsive Care
Practicing Cultural Humility
Integrating Trauma-Informed Care
Using Person-Centered, Strengths-Based Language
Honoring Cultural Values and Experiences
Gathering Client Feedback
Identifying and Addressing Challenges to Implementation
Review
Key Takeaways
Section 4: Conclusion
Course Summary
Course Contributors
Resources
References
Writer: Bridgett Ross, PsyD
Bridgett Ross, Psy.D. received her bachelor’s degree in Psychology and Philosophy from Boston College and then her doctoral degree in Clinical Psychology from Alliant International University. She is a licensed psychologist in California and was in private practice for 13 years treating various issues including trauma, anxiety and mood disorders, grief/loss, and issues around self-concept, identity, and attachment. Having supervised pre-licensed and licensed clinicians, she maintains an interest in professional issues in the field of psychology. Dr. Ross’ training and work history include Children’s Hospital Chadwick Center for Children and Families, Kaiser Permanente, Alvarado Parkway Institute, and the Department of Veterans Affairs, which informed her focus on providing evidence-based trauma treatment to diverse populations.
Subject Matter Expert: Jamila Holcomb, PhD, LMFT
Dr. Jamila Holcomb is Teaching Faculty at Florida State University in their Human Development and Family Science Department. Dr. Holcomb is also a licensed marriage and family therapist and clinical supervisor. She is the owner of Holcomb Counseling and Consulting, LLC, specializing in individual, family, and trauma counseling. Merging her academic and clinical work, Dr. Holcomb provides consultations and training centered around eradicating anti-Black racism, and improving diversity, equity, and inclusion within the higher education and mental health fields. Dr. Holcomb obtained her master’s degree in Marriage and Family Therapy (MFT) from The Family Institute at Northwestern University, and her Ph.D. in MFT from Florida State University.
Target Audience:
The target audience for this course is: Behavioral Health Counselors; Care and Case Managers; Marriage and Family Therapists; Psychologists; Social Workers; Substance Use Counselors; in the following settings: Behavioral Health and Intellectual Developmental Disability, Behavioral Health: Community Services, Behavioral Health: Crisis Services, Behavioral Health: Intensive Services (IRTS), Behavioral Health: Outpatient Services, Behavioral Health: Residential Services, Behavioral Health: Social Rehabilitation Facilities, Behavioral Health: Substance Use Services, Behavioral Health: Substance Use Services: In-Home.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.